6. Simple customization.

iCRM Pro views may be reconfigured according to your individual business needs. For example, by default, Contact list shows the Last Name, Name, Contact Type, Company, Business Phone 1, Business email fields. Simple reconfiguration will allow showing the Last Name, Country, Skype id and Personal Email fields, as well as any other field.

iCRM Professional supports 8 custom fields for Contacts, 4 custom fields for Orders, and 2 custom fields for Projects.

The GUI is css based, meaning that you can easily change the application look, As well as apply your own colors and images.

7. On-the-fly application tuning and simple data navigation.

Administrative views allow quick customization of your business process information. For example, you initially decide to call your clients ‘Customers’. But a month later you understand that ‘client’ is a better word. To make this change you do not need to go Settings->Contact settings->Contact types, you may change this value right here by clicking on the ‘Customer’ word in the contact list.
In the same way you may see and change all the business objects, if you see a link to an order it will open the project, there is no need to go to the Orders view and to search for the order you need.