iCRM allows managing your contact information in a very efficient way.

As it is expected from the CRM contact management function it allows information entering, filtering, sorting, etc.

The stored information is categorized using special drop down lists. iCRM is designed to allow simple changing of the filter list options and, and customizing the application according to the needs of any business.

For example, by Contact titles you may understand a contact position like President, Director, Manager, etc. According to your needs it is easy to change meaning of this list and store there gender related values, like Mr., Ms., etc.

Contact forms have Comment and History fields. A note you put into the Comment field after you click “Apply” is transferred into the History field.

Each contact form provides a list of orders made by a particular client.

iCRM Professional has several extended contact management opportunities.

First of all, iCRM Professional has several extended GUI features such as advanced suggestion lists, search condition, smart sorting, etc helping to make your contact management easier.

There are several additional CRM specific contact management features such as Mailing lists and Relationship Management.

In order to improve application efficiency and to save your time, all new subordinated CRM system objects, like Orders, Relationships, and Events are created directly from the contact forms.

You can add several hidden and open files to each your contact. Hidden files are accessible by a person having administrative privileges only and may contain some private info, non-hidden files are also accessible by sales persons, and usually are intended to save more open information.